How To File A Complaint With Uhaul

If you are not satisfied with your U-Haul experience, we want to know. We value your feedback and appreciate the opportunity to improve our service. You can file a complaint with U-Haul by completing our online form. A member of our customer service team will review your submission and reach out to you if they need additional information.

How To File A Complaint With Uhaul

There are a few steps you need to take in order to file a complaint with Uhaul. The first step is to gather all of your evidence, including the receipt for your rental, photos of the damage, and any other documentation you may have. Once you have all of your evidence, you can create a complaint ticket on the Uhaul website. You will need to provide your contact information, as well as information about your rental and the damage that occurred. Once you have created your ticket

If you are filing a complaint with U-Haul, you will need the following information: -Your name -Your address -The name of the U-Haul location -The date of your rental -A description of the problem

  • 800
  • 887483 explain the situation and what you would like done to rectify it if the customer service representative cannot help you, ask to speak to a manager
  • Call uhaul customer service at

-What is the process for filing a complaint with Uhaul? -What are the steps that need to be taken in order to file a complaint? -Who can file a complaint with Uhaul? -What are the consequences of filing a complaint with Uhaul?


Frequently Asked Questions

How Do I Dispute A Damage Charge On My U-Haul?

To dispute a damage charge on your U-Haul, you will need to provide documentation that supports your claim. This could include photos of the damage, receipts for repairs, or other evidence that can support your case. You can then reach out to U-Haul customer service to dispute the charge.

Does U-Haul Offer Refunds?

Yes, U-Haul offers refunds for unused rental days.

Why Do I Have Two Charges From U-Haul?

There could be a few reasons why you have two charges from U-Haul. One reason might be that you rented a truck from one location and returned it to another. Another possibility is that you may have been charged for both the pickup and the drop-off of the truck. If you have any questions about your specific charges, it’s best to reach out to U-Haul directly.


In The End

Uhaul is a company that provides moving and storage services. If you are not satisfied with their services, you can file a complaint with them. To do this, you can call their customer service line or send them an email. You can also visit their website and fill out a form.

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